High patient A/R is a red flag you can’t ignore. When we meet with potential clients, we can tell within minutes where the breakdowns are in the aging report.  Not just looking at where balances lie in aging buckets, but whether they are patient responsibility vs insurance. A high proportion of patient balances in your… Read More

The Front Office Is Where Your Revenue Cycle Actually Begins Let me say the quiet part out loud. Your revenue cycle does not start in billing. It starts with the person who answers the phone and the team at the front desk. Before a claim exists. Before a CPT code is chosen. Before a payer… Read More