About Us

Eye Med Management Solutions professional staff guarantees you maximum reimbursement. We are a team of certified ophthalmic coding specialists and offer a comprehensive knowledge of ophthalmic billing, coding, claims processing, collections, consulting, training, and office management. You will be able to reach us by phone – we don’t outsource overseas.

WE HAVE THE EXPERIENCE TO GET YOU THE RESULTS YOU WANT

Founder and President Susan Stratton, COE, OCS, brings over 30 years of practice management experience. She is active in the American Academy of Ophthalmic Executives, the American Society of Ophthalmic Administrators, OWL: Ophthalmic World Leaders, and has achieved the prestigious Certified Ophthalmic Executive (COE) designation in ASOA.

With the ever-changing healthcare industry, Eye Med Management Solutions stays up to date on coding and billing guidelines, along with public policy issues, through industry training and seminars. We guarantee your practice will see increased revenues. Our success is measured by your success.

A word from the President

Susan Stratton - ophthalmology“I was an ophthalmic administrator for over 25 years before I started Eye Med Management Solutions in 2004. I treat my clients as if they were my own office, and in addition to the billing process, I am always bringing them little pearls to enhance productivity, patient experience, marketing, and staff efficiency. I will always be an ophthalmic administrator at heart. I will work to ensure that your transition to our billing service is convenient and seamless.

Our staff are Ophthalmic Coding Specialists certified by the American Academy of Ophthalmology. Eye Med Management Solutions exceeds industry benchmarks in claims submissions and aged accounts receivables. We will remove the headaches that accompany claims reimbursement by providing you with over 40 years experience in ophthalmology billing and practice management.”

Billing

We’ve developed a successful, streamlined billing process and work closely with you and your staff to implement it. We know the challenges practices face and we bring a unique perspective to help deal with these challenges. This is what sets us apart.

Revenue can be lost nearly anywhere in the billing cycle. Our list of services covers the entire spectrum – from patient registration to collections. Below is just a short list of our comprehensive services.ophthalmology medical billing

  • Demographic and charge entry, verify CPT, ICD-10, and modifiers
  • Electronic claims filing, paper, and secondary claims
  • Post all payments (including VSP) and contractual adjustments
  • A/R follow-up
  • Patient statements
  • Denial management
  • Refund processing
  • Pre-collection services
  • Dashboard analytics which allows you to easily monitor your practice’s financial performance at a glance

It’s important that the entire billing process works seamlessly together, from patient registration to collections. That’s why we offer all of this with our billing service. We consider ourselves an extension of your practice. We are proud to say we have increased reimbursements for every practice we serve. Our goal is to maximize your profits and make sure you are receiving every dollar you’ve worked for.

Results

medical billingHow does your billing department stack up? Our proven approach has enabled our clients to increase revenue as much as 300%.

  • We exceed best practices benchmarks for billing and accounts receivable
  • Over 99% clean claims on the first submission
  • Net collection rate > 99%
  • Days in A/R ratio < 24 days
  • A/R > 90+ days < 5%
  • Claim denial rate < 1%
  • Certified ophthalmic coding specialists

We work with AdvancedMD practice management system which provides you with 24/7 real time, secure, online access for all of your patient information. We take the billing calls out of your office. Patient and insurance calls come directly to us which frees up your staff for other duties. This gives you the time to dedicate to your patients and practice medicine. We provide a high level of patient customer service because we know your patients are your top priority.

Cash flow is key and your days in A/R have a significant impact on your bottom line. By outsourcing your medical billing to Eye Med Management Solutions your claims will be submitted faster and with fewer errors, so you receive payments in the shortest amount of time.

Contact Us

We Would Love To Hear From You!
855.997.0550
Facebook Icon Twitter Icon LinkedIn Icon Instagram Icon