“Working with Eye Med Management Solutions since 2004 has transformed our billing operations. Susan Stratton and her team bring unmatched expertise, efficiency, and integrity to the table. Their tailored approach and deep knowledge of ophthalmology have streamlined our processes and significantly improved collections. They’ve become a trusted extension of our team.”

Dr. John Zdral |
Fullerton Eye Institute

“Since partnering with Eye Med Management Solutions in 2022, we’ve experienced a noticeable shift in both our efficiency and financial outcomes. The team at Eye Med Management bring professionalism, precision, and a collaborative spirit to every aspect of our revenue cycle. Their commitment to clear communication and proactive problem-solving has made them an essential part of our success.”

Stacy Bigles |
Administrator, Georgia Ophthalmology

“Eye Med Management Solutions has brought clarity and consistency to a complex billing landscape. With Susan Stratton’s leadership, their team delivers customized support that aligns perfectly with our workflow. Their proactive communication and in-depth understanding of ophthalmology have made them an invaluable partner in strengthening our financial and operational health.”

Dr. Amar Dhaliwal |
Washington Vital Vision

“Eye Med Management Solutions has exceeded our expectations at every turn. The billing team delivers a rare blend of precision, transparency, and genuine partnership. Their in-depth understanding of ophthalmology billing has not only optimized our reimbursements but also significantly alleviated a substantial burden from our administrative staff. We trust them wholeheartedly—and that trust shows in our results.”

Dr. Patrick Bradley |
Magnolia Eye Center

“Several years back, we did all our billing internally.  Our expert biller departed, and we were in desperate need of a billing company.  We hired someone local who handled billing for multiple specialties, and it turned out to be a disaster.   I can’t recall how, but we came across Eyemed Management Solutions. 

The fact that Eyemed Management Solutions is privately owned speaks volumes, and the fact that they specialize in just ophthalmology further separates them from other billing agencies.

Working with Susan and Cathy has been a great decision. They follow up, they fight the denials, and work the claims. Between Susan’s expertise in billing and modifiers and Cathy’s expertise in reimbursements and fighting claim denials, we couldn’t have asked for a better partnership.”

Dr. Lisa Fogel /
Retina Institute of North Carolina 

“Partnering with Susan and her incredibly skilled, detail-oriented team has been one of the best decisions we’ve made for our practice. From the moment we signed on, they hit the ground running and truly turned things around at lightning speed.

Their ability to quickly and effectively get our revenue cycle back on track was nothing short of impressive. Our AR is finally healthy again, and claim submission turnaround times have far exceeded our expectations. But what sets this team apart is more than just results—it’s their approach.

They’ve been supportive, patient, and wonderfully educational throughout the entire process. Their communication is clear and consistent, and they’ve made what could have been a stressful transition feel seamless. Although they aren’t physically in our office, they’ve become a true extension of our team—fully invested, always accessible, and genuinely collaborative.

It’s rare to find a partner that delivers both exceptional outcomes and an exceptional experience. I can’t recommend Eye Med Management highly enough.”

Nicole Fernandes, Administrator /
Nielsen Eye Center